Frequently asked questions
Everything you need to know about ByteMate
Quick answers to the questions streamers ask most often before getting started.
Is ByteMate really free?
Yes. The ByteMate bot and dashboard are free to use. Sign in with your Twitch account at bytemate.me and you are ready to go. Optional Premium and Premium Plus subscriptions exist for advanced features but are not required.
Which Twitch bots does ByteMate replace?
ByteMate is a single tool that covers the same ground as separate chat bots, alert tools, giveaway tools, clip tools, and a chat overlay. Many streamers use it as a single replacement for two or three other services.
Do I need technical knowledge to use ByteMate?
No. Everything is configured in the web dashboard. There is nothing to install on your computer. The only technical step is dragging a browser-source URL into OBS for overlays.
How do I connect ByteMate with OBS?
ByteMate provides browser-source URLs for its overlays (chat overlay with 7TV/BTTV/FFZ emotes, giveaway wheel, bingo, poll results, subathon timer, …). Add the URL as a Browser Source in OBS and the overlay shows up in your scene.
Can I give my moderators access to the dashboard?
Yes. Each moderator signs in with their own Twitch account, and you decide which areas they can use – commands, giveaways, filters, and more. Sensitive things like billing stay with you, the channel owner.
Does ByteMate support 7TV, BetterTTV, and FFZ emotes?
Yes. The ByteMate chat overlay renders Twitch chat with native support for 7TV, BetterTTV, and FrankerFaceZ emotes, so your stream chat looks the same as it does for viewers.
Is my Twitch account safe with ByteMate?
Yes. ByteMate uses the official Twitch OAuth flow. You never share your password – Twitch grants ByteMate scoped access tokens that you can revoke anytime in your Twitch settings.
What do Premium and Premium Plus unlock?
Premium tiers are optional. Premium adds things like the Mod Tool for multi-channel moderation, auto-shoutout after raids, YouTube alerts in Discord, and styling/donation integrations for the Subathon timer. Premium Plus on top of that unlocks ByteMate AI – chat replies with a configurable personality and the $(ai …) variable inside commands, timers, alerts, and triggers. The free tier already covers commands, alerts, watchtime, giveaways, polls, bingo, multiviewer, filters, basic Discord, and the chat overlay.
Where can I find the documentation?
The full documentation lives at docs.bytemate.me in English and German. It covers every dashboard feature, every chat alert, every bot variable, and step-by-step setup guides.
Can I delete my ByteMate account at any time?
Yes. Account deletion is built into the dashboard. Personal data in your own channels is removed completely; only data tied to other channels where you were just a moderator stays with those channels.